I had the good fortune to attend a discussion last week between Alec Ross, the Senior Advisor for Innovation in the office of Secretary of State Clinton and Marc Lynch, professor of political science at George Washington University and a featured blogger on Foreign Policy.com. The focus of the discussion was primarily about the use of media technology for outreach and public diplomacy in the Arab world. Each gave a short presentation that talked about the need for embracing technology, and for sustaining realistic attitudes towards what communication technology can accomplish for the US State Department. For this blog post, I’ll summarize a few of the interesting points they raised:
A Conversation on Media Technology and Diplomacy
April 2nd, 2010 | by Craig Hayden | published in Media & Technology
What’s new about New Media and Persuasion?
August 14th, 2008 | by Craig Hayden | published in International Communication Issues
By Craig Hayden
Matt Armstrong recently posted a lengthy, thoughtful piece on the new media landscape and its implications for persuasion and mobilization in the “war of ideas.” Overall, I think it’s an important consideration of the multitude of factors that implicate the constraints of a medium with the objectives of information operations or public diplomacy. More to the point, Matt succinctly notes what the likes of Manuel Castells and other communication researchers have already observed. New media enables a new kind of legitimacy and credibility to communicators because it is often peer-to-peer and fast – thus making such media useful for social mobilization, organization, and political action. I want to revisit this post, because I think it raises a number of questions that continue to energize research in communication, political science, and argumentation studies. What I would like to do here is respond to some of his claims in order to further the dialogue. This is not meant as a criticism of Matt. Rather, I think we as a blog community need to push the boundaries of media’s significance in international conflict – and be inclusive of work not necessarily framed as PD or IO work, but nonetheless useful.