Does Technology Persuade? (Part II): Looking to Media Practices for Insight

This is cross-posted over at the USC Center on Public Diplomacy. How does what we know about information and communication technology (ICTs) and persuasion help practitioners makes sense of how to integrate technology into the mission of public diplomacy? We know that ICTs can be: A) Persuasive by its ability to facilitate or enable other attempts at persuasion. B) Persuasive as a transmission vehicle (the medium endows some form of credibility or legitimacy). C) Persuasive as a kind of context for communication – an intermediary – that enables the influence potential of social ties. Have such insights been leveraged for U.S. public diplomacy? The State Department’s Office of Innovative Engagement, for example, has been busy probing the potential of such technologies for pa...

Another perspective on IIP social media strategy

After taking in quite a few posts from major news outlets and commentators, I think it’s time to weigh in on the OIG report again. Specifically, I think we need to re-evaluate conclusions drawn about IIP buying “likes” on Facebook. Put simply, we need to cut IIP some slack on this. The OIG report was roundly critical of IIP’s leadership style, and reflected a lot of axe-grinding. Like I noted previously, I’m not sure if I can add anything useful to comments about internecine politics of IIP. Nor can I say that another management review is going to solve the problem. However, I do not think we should be overly critical of the campaign to buy “likes” on Facebook. Diplopundit and John Hudson’s The Cable post on Foreign Policy.com both seem to...

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Public Diplomacy & Strategic Communication

Does Technology Persuade? (Part II): Looking to Media Practices for Insight

This is cross-posted over at the USC Center on Public Diplomacy. How does what we know about inform...

Does Technology Persuade? Questioning Assumptions in US Public Diplomacy (Part I)

This is cross-posted over at the USC Center on Public Diplomacy. Should public diplomacy policy-make...

Media & Technology

Does Technology Persuade? (Part II): Looking to Media Practices for Insight

This is cross-posted over at the USC Center on Public Diplomacy. How does what we know about inform...

“Engagement” is More Convenient than Helpful: Dissecting a Public Diplomacy Term

(This post is also available at the USC Center for Public Diplomacy blog) Matthew Wallin of the Ame...

Theory & Research

Does Technology Persuade? Questioning Assumptions in US Public Diplomacy (Part I)

This is cross-posted over at the USC Center on Public Diplomacy. Should public diplomacy policy-make...

ISA 2013 Thoughts

I realize it’s been a few months since this year’s ISA in San Francisco. We’ve all been busy; ...

Politics, Culture & Policy

Talking about Soft Power on RT “CrossTalk”

Here I had the opportunity to talk about soft power on Russia Today. The same skepticism still seems...